PRIVACY POLICY – BLUORA

This Privacy Policy describes how www.bluora.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions about this Privacy Policy, want more information about our privacy practices, or would like to make a complaint, please contact us:

📧 Email: bluora@gmail.com
📍 Address: Etupellontie 7a, 00680 Helsinki, Finland

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

"Personal Information" refers to any information that identifies an individual.

Device Information

Purpose of collection:
To load the Site accurately and perform analytics to improve performance.

Source of collection:
Automatically collected via cookies, log files, pixels, tags, or similar technologies.

Disclosure for business purposes:
Shared with Shopify.

Personal Information collected:
Browser type, IP address, time zone, cookie data, pages viewed, products viewed, search terms, and interactions with the Site.

Order Information

Purpose of collection:
To process payments, fulfill orders, arrange shipping, provide invoices, communicate with you, screen for fraud, and (with consent) provide marketing communications.

Source of collection:
Collected directly from you.

Disclosure for business purposes:
Shared with Shopify and payment processors.

Personal Information collected:
Name, Billing address, shipping address, payment details, email address, phone number.

Customer Support Information

Purpose of collection:
To provide customer support.

Source of collection:
Collected from you.

Personal Information collected:
Name, email address, order details, messages, and any information you choose to provide.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us operate the Site and fulfill our obligations. For example:

We use Shopify to power our online store
https://www.shopify.com/legal/privacy

We may also share Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications.

Examples include:

Google Analytics
https://www.google.com/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
Shopify Audiences
Used to show relevant ads across partner websites

You can opt out of targeted advertising here:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
DAA: https://optout.aboutads.info/

Using Personal Information

We use Personal Information to:

Offer products for sale
Process payments
Ship and fulfill orders
Communicate with customers
Provide updates and promotional offers (with consent)

Legal Basis (GDPR)

If you are located in the EEA, we process your Personal Information based on:

Your consent
Performance of a contract
Legal obligations
Legitimate business interests
Protection of vital interests
Public interest tasks

Retention

We retain your Personal Information unless and until you request its deletion. See Your Rights below for more information.

Automatic Decision-Making

We do not engage in fully automated decision-making that has legal or significant effects on users.

Shopify may use limited automated processes for fraud prevention, including:

Temporary IP blacklisting
Temporary payment method restrictions

Your Rights

GDPR (EEA residents)

You have the right to access, correct, update, delete, or transfer your Personal Information.
Contact us at bluora@gmail.com to exercise these rights.